Sulis Garden Rooms Guarantee


Thank you for considering a Sulis Garden Room. We have been supplying quality buildings now for several years and our customers are still enjoying them now. I am sure you will have the same enjoyment from your building for many years to come.

In this guarantee document, the word “you” refers to the customer who has purchased the Sulis Garden Rooms building. The guarantee remains with you while you own the building. If you move house and have the building moved by Sulis Garden Rooms or an approved agent, the guarantee period remains unchanged.

Where possible, the structure of the building (base, walls, roof etc) have a 20 year Sulis Garden Rooms manufacturers guarantee. The guarantee terms are passed on by all of our materials suppliers, therefore there is a variance in the duration of the guarantee of the individual elements of the structure. The table down the page highlights the guarantee period for each part of the building.

If any item out of guarantee is replaced and paid for, the guarantee for this item is reset back to the period as defined below.

Maintenance & Usage

Failure to follow these rules and guidelines will invalidate the guarantee since doing so will severely reduce the longevity of the building.

Keep vegetation and top soil clear of the external walls and perimeter French drain

Where the external timber (cedar) is treated with Dane Oil with UV protection, we would expect you to apply 1 more coat within 12 months and then an annual treatment is expected for the next 2 years and bi-annual thereafter to maintain appearance at installation.

Door and window frames should be cleaned with warm soapy water at regular intervals (generally not exceeding 2 months). Hardware (hinges, handles etc.) should be lubricated not less than once a year.

The cabin should be regularly used, at least once a month, and in the colder seasons this includes getting the building warm. The use of a low wattage oil filled frost heater is recommended and kept on a low setting, especially when the building is left for prolonged periods.

 

Air Conditioning unit supplied with 5 year manufacturers warranty and must be maintained 12 monthly in accordance to manufacturers warranty guidance notes.

 

Guarantee Period (Years) 1 5 10 20
Building Steel Frame Structure
External Wall – Insulated Steel Panels
External Wall Cladding Timber
Internal walls (excluding settlement gaps and cracks)
Aluminium Windows & Doors – frames (against rotting, warping, peeling, fading, and flaking)
Sealed units (Glass) (From condensation but excluding all damage at any time)
Window & Door Furniture and Hardware (Handles and hinges etc)
Aluminium profiles
EPDM rubber roof
Soffits and fascia board
Flooring moduleo
Mitsubishi Power Air conditioning unit
Electrical fittings

Get in contact

T: 01225 868074

E: contact@sulisgardenrooms.com

T: 01225 868074

E: contact@sulisgardenrooms.com

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Frequently Asked Questions:

Many Sulis Garden Rooms fall within permitted development rights, so planning permission may not be required. The rules vary depending on the size and position of the building, your property and any local restrictions.

We can advise you during your site survey and, if planning permission is required, manage the application on your behalf.

Yes.
Unlike timber constructed rooms, Sulis Garden Rooms come with a 20 year structural integrity guarantee.

Planning rules can restrict the position, height and size of a garden room. Listed buildings, protected areas, property boundaries and local planning conditions may also affect what is permitted.

We will assess your garden and advise you on the most suitable position.

Yes. Our walls, floors and roofs are insulated to create a comfortable environment throughout the year. Heating options, including electric heating and air conditioning with heating, can be incorporated into the design.

Yes, we are are able to offer a full installation service, enabling you to enjoy your garden room straight away.

We can introduce you to an independent finance partner who specialises in home improvement projects. They will discuss options directly with you and determine suitability.

Yes. We conduct site surveys and design consultations to assess access, levels, ground conditions, services and positioning. This helps us develop the right design for you and provide an accurate quotation.

We provide a 3D graphic mockup of your garden room to help you visualise your design. We can provide a full set of drawings if planning permision is required, at a small additional cost.

Once the design, permissions and foundations are ready, on-site installation is typically completed within a few days. The overall programme depends on the size of the building, access, groundworks, services and finishes.

Yes. Every Sulis Garden Room is designed around your garden, property and intended use. We can tailor the size, shape, layout, glazing, finishes, heating, electrics and internal divisions to suit your requirements.

We would be happy to discuss this option with you. 

Yes. Dividing walls and separate rooms can be incorporated into a bespoke design. We will plan the layout around how you intend to use the space and coordinate the doors, lighting, heating and electrical points.

Underfloor heating can be included in designs, subject to the chosen floor construction and energy requirements. We can also advise on alternative heating options.

Our garden rooms are designed as ancillary spaces such as offices, studios, gyms and retreats. Using one as a separate, self-contained home or permanent residence may require planning permission and building-regulations approval. We can advise you on the requirements before work begins.

Solar panels can be considered, subject to the roof design, structural loading, electrical requirements and any planning restrictions. We can discuss the options during the design stage.

Our construction includes thermal and acoustic insulation, and we can specify enhanced acoustic performance for uses such as music, gyms and workshops. The level of sound reduction depends on the design, glazing, doors, ventilation and internal finishes.

Yes the garden room can be relocated due to our modular construction process, subject to your chosen interior finishes.

With our unique powder coated steel panel finish,  the occasional wash will suffice.  If you have wood detailing we recommend refreshing every 3-10 years depending on your chosen treatment.