Sulis Garden Rooms Guarantee

Thank you for considering a Sulis Garden Room. We have been supplying quality buildings now for several years and our customers are still enjoying them now. I am sure you will have the same enjoyment from your building for many years to come.

In this guarantee document, the word “you” refers to the customer who has purchased the Sulis Garden Rooms building. The guarantee remains with you while you own the building. If you move house and have the building moved by Sulis Garden Rooms or an approved agent, the guarantee period remains unchanged.

Where possible, the structure of the building (base, walls, roof etc) have a 20 year Sulis Garden Rooms manufacturers guarantee. The guarantee terms are passed on by all of our materials suppliers, therefore there is a variance in the duration of the guarantee of the individual elements of the structure. The table down the page highlights the guarantee period for each part of the building.

If any item out of guarantee is replaced and paid for, the guarantee for this item is reset back to the period as defined below.

Maintenance & Usage

Failure to follow these rules and guidelines will invalidate the guarantee since doing so will severely reduce the longevity of the building.

Keep vegetation and top soil clear of the external walls and perimeter French drain

Where the external timber (cedar) is treated with Dane Oil with UV protection, we would expect you to apply 1 more coat within 12 months and then an annual treatment is expected for the next 2 years and bi-annual thereafter to maintain appearance at installation.

Door and window frames should be cleaned with warm soapy water at regular intervals (generally not exceeding 2 months). Hardware (hinges, handles etc.) should be lubricated not less than once a year.

The cabin should be regularly used, at least once a month, and in the colder seasons this includes getting the building warm. The use of a low wattage oil filled frost heater is recommended and kept on a low setting, especially when the building is left for prolonged periods.

 

Air Conditioning unit supplied with 5 year manufacturers warranty and must be maintained 12 monthly in accordance to manufacturers warranty guidance notes.